The new IMED Virgen de la Fuensanta hospital in Murcia, which opened its doors on November 11, already serves most medical specialties. This is how Roberto Ferrándiz, manager of the center, explains it, speaking to COPE during the first days of opening:
“As is usual in a health project, there are phases. In this first phase we address most medical specialties such as internal medicine, cardiology, neurology, endocrinology, surgical specialties such as surgery, traumatology, ophthalmology, urology, gynecology... and we are also incorporating more complex specialties such as thoracic surgery or maxillofacial surgery. In other words, it is a hospital that plans to have all specialties and cover all the needs of any citizen who requires care.”
Technological equipment, one of the most advanced in Murcia
“Making the most advanced technology available to professionals for the benefit of patients” is one of the fundamental pillars of the hospital, says Ferrándiz. Of the equipment, the Diagnostic Imaging Area stands out, which includes the areas of radiology, CT, mammography, ultrasound, resonance and densitometry. All these spaces are concentrated on the same floor for medical reasons.
Fully equipped operating rooms
The hospital's 8 operating rooms are on the second floor. “5 of them are general and are perfectly equipped, with the possibility of even broadcasting interventions in real time, which can be seen outside the hospital via streaming. The other 3 operating rooms are intended for minor or outpatient surgeries,” explains the manager.
Self-check-in with the app to reduce waiting times
With the aim of improving the patient experience, and above all, reducing waiting times, IMED Virgen de la Fuensanta has the autocheck-in system, which is carried out through the IMED app.
“I encourage everyone who is interested to download it,” Roberto emphasises. The application allows the patient who enters the facility to not have to go through reception, but can confirm directly on their device that they are already at the centre, and in this way receive a message indicating which consultation they should go to. This allows the patient to manage their appointment more easily, reducing waiting times.
“It is a system that meets the two criteria: that of allowing the patient to be autonomous when arriving at the hospital and accessing the consultation, and also avoids those queues that can sometimes be uncomfortable,” he adds.
