The new IMED Virgen de la Fuensanta hospital in Murcia, which opened its doors on 11 November, already covers most of the medical specialities. This is what Roberto Ferrándiz, manager of the hospital, explains to the COPE radio channel during the first days of opening:
“As it is usual in a healthcare project, there are phases. In this first phase we are covering most of the medical specialities such as internal medicine, cardiology, neurology, endocrinology, surgical specialities such as surgery, traumatology, ophthalmology, urology, gynaecology... and we are also incorporating more complex specialities such as thoracic surgery or maxillofacial surgery. In other words, it is a hospital that plans to have all the specialities and cover all the needs of any citizen who requires care’.
Technological equipment, one of the most advanced in Murcia
“Providing professionals with the most advanced technology for the benefit of patients” is one of the hospital's fundamental principles, says Ferrándiz. Regarding the equipment, the Diagnostic Imaging Area, which includes radiology, CT, mammography, ultrasound, MRI and densitometry areas, stands out. All these areas are concentrated on the same floor according to medical criteria.
Fully equipped surgery rooms
The hospital's 8 surgery theatres are on the second floor. ‘Five of them are general surgery theatres and are fully equipped, there is even the possibility of broadcasting operations in real time, which can be viewed outside the hospital via streaming. The other three surgery theatres are for minor or outpatient surgery,’ explains the manager.
Self-check-in feature with the app to reduce waiting times
With the aim of improving the patient experience, and above all, reducing waiting times, IMED Virgen de la Fuensanta has the self-check-in system, which is carried out through the IMED app.
“I encourage everyone who is interested to download it,” says Roberto. The app allows the patient to access the hospital's services without having to go to reception; the patient can confirm directly on their device that they are already at the hospital, and thus receive a message telling them which consultation room they should go to directly. This allows patients to manage their appointments more easily, reducing waiting times.
“It is a system that meets both criteria: it allows the patient to be autonomous when arriving at the hospital and accessing the consultation room, and it also avoids those queues that can sometimes be uncomfortable,” he adds.
